Welcome to the S3 Drop-In Queue

Drop-in Hours:

Monday-Friday from 10am-12pm and 2pm-4pm

Get help after-hours

The drop-in queue will reopen on September 6. If you need help before then, schedule an appointment with an S3 dean or let us help you decide on next steps.

What are drop-ins?

Undergraduate students can connect with an S3 drop-in team member via video call to briefly discuss time sensitive or easily resolved questions or concerns (e.g., academic extensions). Drop-in meetings are limited to 15 minutes. If you would like to schedule a longer conversation, please fill out our appointment form.

How do I access the queue?

Click on the chat widget in the bottom right corner of the screen to get started. The queue will only show up during drop-in hours.

Drop-in tips:

  • Keep your volume on. You’ll get a notification when someone is ready to see you.
  • The first time you join a video call you’ll be prompted to allow access to your microphone and camera.
  • If you don’t see the chat widget during drop-in hours, make sure you don’t have any script or content blockers running.
  • Queue not working? Send us an email and we’ll get you connected with the drop-in team.